Privacy Policy
Your privacy is important to us. This policy explains how UXShift collects, uses, and protects your personal information.
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, contact us, or use our services. This may include:
- Name, email address, and contact information
- Account credentials (passwords are encrypted)
- Payment information when you purchase our services
- Messages you send to us through contact forms
- Feedback, reviews, and testimonials you provide
- Usage data including pages visited, time spent, and interaction patterns
2. How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- Provide and maintain our UX design services
- Process transactions and send related information
- Send technical notices and support messages
Communication
- Respond to your comments and questions
- Send marketing communications (with your consent)
- Provide customer service and support
Improvement
- Develop and improve our services
- Analyze usage patterns and preferences
- Monitor and prevent fraud or abuse
Legal Compliance
- Comply with legal obligations
- Protect our rights and interests
- Enforce our terms and conditions
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our website and conducting business.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety.
Business Transfers
Information may be transferred in connection with a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate security measures to protect your personal information:
Encryption
Data encryption in transit and at rest
Access Control
Restricted access to authorized personnel only
Monitoring
Regular security audits and monitoring
5. Your Rights and Choices
You have several rights regarding your personal information:
Access
Request copies of your personal data
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal data
Portability
Request transfer of your data to another service
Objection
Object to processing of your personal data
Withdrawal
Withdraw consent at any time
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous information.
Marketing Cookies
Used to track visitors across websites to display relevant advertisements.
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:
- Account information is retained while your account is active and for a reasonable period after account closure
- Transaction data is retained for legal and accounting purposes (typically 7 years)
- Marketing data is retained until you unsubscribe or request deletion
- Website analytics data is retained in anonymized form for up to 2 years
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
Adequacy Decisions
We transfer data to countries with adequate data protection laws.
Standard Contractual Clauses
We use EU-approved standard contractual clauses for transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new privacy policy on this page
- Updating the "Last updated" date at the top of this policy
- Sending you email notification of significant changes (for material changes)
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
UXShift
Lacson Street, Bacolod City, Philippines
Mon-Fri: 9:00-18:00, Sat: 9:00-15:00
For privacy-related inquiries
12. Additional Resources
For more information about data protection and privacy rights, you may also want to visit: